Global Delivery Ecosystem

Tools for distributed delivery

Distributed delivery is part of ACG Prorelsys ‘s DNA. Unlike many organizations whose focus was initially on providing core engineering services and who only later realized the power inherent in being able to distribute engineering across multiple teams in diverse locations, we started with the idea that engineering capabilities should be ‘best sourced’ from multiple complementary teams in diverse geographic locations. From our inception, we have placed great emphasis on establishing processes, standards and tools to enable the same consistent standard of engineering excellence across all of our delivery teams – regardless of time-zone, geography or client.

ACG Prorelsys Advantage

Over the past two decades, ACG Prorelsys has invested over 42,000 man hours in the development of our Global Delivery Ecosystem – an integrated set of tools that support our end-to-end delivery capabilities. At the root of this integrated toolset is ACG Prorelsys ‘s Project Management Center (PMC) – our award-winning, web and now mobile collaboration

environment that supports a full range of software development lifecycle activities including requirements, development, testing, integration, support and continuous integration. In addition to providing a centralized collaboration workbench for our teams, PMC allows our customers’ teams to gain visibility into all project deliverables, statuses and issues through the same views. PMC is integrated with a number of leading market tools for defect tracking and reporting and provides a range of portfolio and project management capabilities over and above standard engineering support functions. In recent years, our methodologies have expanded to include increasingly Agile engagements. To encourage this trend and to support our Scrum teams, ACG Prorelsys has implemented a set of Scrum extensions to the standard PMC toolset and can now offer support for, and integration of the principles and artefacts that serve an agile engagement.

Complementing PMC, are a number of Ecosystem modules that help us drive value for our clients and our shareholders. Build Engineering Portals (BEP) help us manage our continuous integration efforts with a greater degree of repeatability and predictability – allowing us to focus on the development of new functionality rather than on troubleshooting deployments. Tools like our Knowledge management Portal and various Training Portals and Wiki’s allow us to share key insights instantly across the ACG Prorelsys ‘s Global Delivery organization and more importantly, allow us to tap into our organizational expertise through an established network of ACG Prorelsys experts and related project teams. Together, our tools make up one of our key value drivers and while many of our customers have offered to license these tools from us, we continue to believe that transparency and quality are not ‘extras’ – they are our core business and we are proud to bring them as part of ACG Prorelsys to every client engagement.